We are looking for a hands-on technical specialist to provide over-the-phone technical support to our clients, which includes testing of equipment, diagnosing and resolution of complex support issues.
MadisonAV specialise in the distribution and support of world leading, professional Audio-Visual products and solutions.
As part of the Madison Group, we’re long established as a leading player in supplying our AV integration and broadcast customers, and now as MadisonAV, we consolidate our strengths into a stand-alone, fully focused AV business, to better service our valued partners.
With an energetic and innovative team, we’re connected to the most up-to-date technologies and seek to add value through our expertise and passion, to deliver beyond expectation.
We need you to be an out-of-the-box thinker, who is systematic and process-oriented. You will utilise your exceptional communication and customer service skills to translate technical information to customers in a way they will understand, to provide comprehensive solutions to their problems.
The following attributes will help connect you to success in this role:
With the opportunity to work with a range of exciting AV products from global brands such as: HARMAN, AMX, AKG, BSS, Crown, SVSI, JBL, Phillips, to name but a few, the opportunities for you are endless.
Want to be a part of our future? We’d love to hear from you! Applications must include a resume and cover letter to help us get to know you better and understand how you would add value to this opportunity and the team to be considered.
Recruitment agencies: thank you for your interest in working with us, but we’ve got this. We will reach out if we need your assistance.