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Overview

We are currently looking for a reliable and detail-oriented individual to join our team as an Customer and Operations Support. This role is suited for someone with experience in sales, customer service, or warehousing who enjoys a steady, structured work environment.

A bit about us

Madison Express specialises in the distribution of quality cable, connectivity and a range of Madison Group products primarily to the electrical wholesale market. Alongside our own Garland brand, we represent a range of leading cabling, support and connectivity product lines.

 

The opportunity

  • Customer First: Respond to customer inquiries with accurate information in a timely manner.
  • Collaborate: Work with our Technical Sales Representatives to provide quotes, technical support, and proposals.
  • Warehouse Support: Ensure that stock is received, stored, and dispatched correctly and efficiently.
  • Be a Problem Solver: Address customer issues and assist in resolving any order or delivery-related matters.
  • CRM Management: Maintain up-to-date customer records and track orders using our CRM system.
  • Drive Sales Growth: Help manage and grow sales from existing and inactive accounts.

The benefits

Taking out the 21st spot in the 2024 Best Workplaces with Great Place to Work, we offer a stable and secure work environment where you can focus on your responsibilities, knowing you are part of a reliable and well-established team. Our company ensures a supportive atmosphere to ensure consistency and dependability in your day-to-day work.

What we are looking for

  • Strong attention to detail and an organised approach to work.
  • Good communication skills, both written and verbal.
  • A team player who is dependable and able to follow through on tasks.
  • Previous experience in sales, customer service, or warehousing is beneficial.
  • Willingness to support various functions in the office and warehouse as needed.

If you are seeking a stable, professional work environment and are ready to bring your experience to our team, apply now by submitting your resume and a brief cover letter telling us why you’d be a great fit.

We look forward to welcoming you to the Madison Express team!

Candidate Application Form

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