Being connected is our guiding philosophy at the Madison Group. We achieve this by living our core values: connect, make it happen, embrace change, act with integrity and take ownership. Our philosophy and values are supported by our group-wide commitment to be an authentic, trustworthy partner to everyone we encounter.

The team at The Madison Group and the businesses in the Madison family demonstrates our philosophy, values and authentic partnership in our day-to-day business operations. It’s this powerful combination of philosophy, connection and values that has driven our success to date and will continue to move the group forward confidently in the direction of our goals for years to come.

Our Values

We are changing the way Australia and New Zealand connects and every day we choose to:


  • Communicate well with our customers & colleagues
  • Embrace teamwork
  • Collaborate to find the best outcome
  • Share knowledge

Make it happen

  • Give great service, every time
  • Innovate to create the best solution
  • Be customer led
  • Strive for excellence
  • Be fearless and have a go

Embrace change

  • Have an open mind and give things a fair go
  • Seek new and better ways and take informed risks
  • Speak positively about how things can improve
  • Participate in and drive change

Act with integrity

  • Do the right thing
  • Earn the trust of our customers and colleagues
  • Respect other people regardless of position or status
  • Speak about people as though they are in the room
  • Listen and show empathy

Take ownership

  • Be accountable for our actions and behaviours
  • Encourage others to embody the values
  • Measure on performance
  • Work hard and work happy
  • Be committed to our jobs, customers and Madison